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Terms of Service

These terms are between you and Trivora Dynamics Private Limited (CIN U47110MH2025PTC457934), a company incorporated in India under the Companies Act, 2013, registered with the Registrar of Companies, Mumbai, trading as "Closet Theory". Registered office: Floor 3, A Block, Shivsagar Estate, Dr Annie Besant Road, Worli, Mumbai, Maharashtra 400018, India.

1. What Closet Theory is

Closet Theory is a personal-styling service that catalogues your wardrobe, builds a digital twin from your body measurements, and recommends outfits and pieces tailored to you. By creating an account, you agree to these terms and to our Privacy Policy.

2. Eligibility

You must be at least sixteen (16) years old to use Closet Theory. If you are under the age of majority in your jurisdiction, you confirm that a parent or guardian has reviewed these terms with you.

3. Your account

You are responsible for keeping your sign-in details safe. We are not liable for activity on your account caused by credentials you have shared or failed to protect. Tell us right away if you suspect unauthorised use.

4. Content you upload

The photos, measurements, garment details, preferences, and feedback you upload remain yours. You grant Closet Theory a limited licence to host, process, and analyse this content solely to operate the service for you — for example to build your digital twin, recommend outfits, and improve your experience over time.

We will only use your content to train or improve our underlying models if you have explicitly opted in through the in-app privacy settings. That setting can be turned off at any time.

5. AI-generated suggestions

Outfit recommendations, body-shape inferences, and styling notes are generated by automated systems. They are suggestions, not professional advice. You decide what to wear and what to buy. We are not liable for outcomes that depend on individual taste or fit.

6. Acceptable use

You agree not to:

7. Subscriptions and trials

Paid plans renew automatically until you cancel. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for partial periods unless required by law. Trial users can leave at any time.

8. Shop orders and payments

The Shopping tab lets you buy garments and accessories directly through the app. Placing an order is a separate sale contract between you and Closet Theory. Prices are shown in INR and include applicable taxes unless stated otherwise at checkout. Payments are processed by a licensed third-party payment gateway; we never see or store your full card, UPI, or bank account details. Orders, delivery timelines, cancellations, returns, and refunds are governed by our Shipping, Cancellation & Refund Policy.

9. Service availability

We work hard to keep Closet Theory available, but we don't promise uninterrupted service. We may pause features for maintenance or change functionality with reasonable notice.

10. Ending the relationship

You can delete your account from Profile · Privacy in the app. We can suspend or close accounts that violate these terms, infringe another person's rights, or pose a security risk.

11. Liability

To the maximum extent permitted by law, Closet Theory's total liability for any claim arising out of the service is limited to the fees you have paid us in the twelve months before the claim arose. We are not liable for indirect or consequential damages.

12. Governing law

These terms are governed by the laws of India, and disputes are subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

13. Changes

We may update these terms. Material changes will be communicated in-app or by email and will require fresh acceptance before continuing to use the service.

14. Contact

Questions or notices: team@closettheory.co. Full company details and grievance redressal are on our Contact page.